Original topic:

Battery drain in s23 ultra in one ui 6.1

(Topic created on: 08-08-2024 06:44 PM)
462 Views
yataruta
Active Level 3
Options
Galaxy S
This is a humle request to samsung to find solution to this problem without trying to shove solutions that are useless.

 I have tried every thing from checking updates,turing on power saving mode,AOD,using standard 60 hrz display,using it on lowest display setting using it like a cheap device just to get that extra minutes off the battery. With my flagship phone working like a basic cheap phone I get only 6hrs screen on time and while ideal it drains like crazy.

This is the final call to samsung to adress and find soultion to this issue as numerous people on the internet are troubled and effected by this and keep maintain there brand value.Only making sarcastic ads against apple ain't enough.

7 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

Bhupi51
Active Level 6
Galaxy S
No one seems to be addressing these issues bro. These bots keep giving the same copy pasted answers for every problem while Samsung is busy launching new products. It's like they've forgotten about the S23 series and are only focused on increasing sales for the S24 series. Now we're stuck with all these new updates that are just causing more problems for us.
Sameer
Active Level 8
Galaxy S
Making few changes can enhance battery life to a greater extent .. 


Making the following changes as shown in the video ...wait for few weeks for the phone to study the usage patterns and you will see an improvement in battery life 


https://youtu.be/DXM7pdW5a-w?si=cXv4W6zVL3JvVBqp 


Also make your phone run 2x faster. 


https://youtu.be/pgNi1Pmua3c?si=HvJhiGglU77saHG9

yataruta
Active Level 3
Galaxy S
Thank you so much for your effort i watched your video but sadly i have tried every single one of them
ch4A
Active Level 8
Galaxy S
Galaxy s23 Ultra battery drain causes more damaged in Ui 6.1