Original topic:

Battery drain and very low screen on time

(Topic created on: 04-08-2023 09:46 AM)
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Arul-23ultra
Active Level 1
Options
Galaxy S
I bought new Samsung galaxy S23 ultra but am very disappointed with screen on time. Am a very moderate user but I got only 4 to 5 hours screen on time. And i am done all the things to extended battery life the Samsung says.

Pls anyone give me a solution.
7 Comments
s23u
Active Level 6
Galaxy S
Same here brother
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Galaxy S
Days of use?? Optimization complete??
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Arul-23ultra
Active Level 1
Galaxy S
I am using last 2 months
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Galaxy S
I had truecaller draining the battery. I uninstalled and reinstalled the app which solved the problem for me. I use my mobile 90% on 4g so my SOT is 7 to 8 hrs. Maybe you can try and find if any app is excessively draining the battery
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Arul-23ultra
Active Level 1
Galaxy S
No bro i am not using Truecaller and any other battery drin app. I am completely checked
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cs-member11
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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am100
Active Level 7
Galaxy S
Share your app battery usage stats if possible.
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