Original topic:

Battery backup less after OneUi7 update

(Topic created on: 04-25-2025 06:23 AM)
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Techikhan
Active Level 6
Options
Galaxy S
I am getting half of battery 🔋 backup on my S24Ultra after OneUi7 update.

Are you guys also facing the same problem.

11 Comments
3murty
Active Level 3
Galaxy S
Restart the phone ones.
Techikhan
Active Level 6
Galaxy S
Did. It is same
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ravimule
Active Level 5
Galaxy S
Same here... battery draining fast, heating increased and the last 5% is useless. Draining that in 5 minutes.
ravimule
Active Level 5
Galaxy S
The last 5% issue was also present in One UI 6. Can someone confirm if anyone also experiencing this.
Techikhan
Active Level 6
Galaxy S
It is same with me
ravimule
Active Level 5
Galaxy S
Seems like its Samsung generic issue. I saw a TechBar (YouTuber) also complaining about this, but Samsung isn't fixing it.
Techikhan
Active Level 6
Galaxy S
Yes. Also watching couple of YouTube videos is sufficient to drain battery
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User28
Active Level 10
Galaxy S
Nope. I am not seeing this in my S24 ultra. In fact i am observing battery drain is less.
I cleared cache partition from the recovery menu after update.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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