Original topic:

Battery backup issue

(Topic created on: 03-07-2023 01:46 PM)
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HNITISHGEHLOT
Active Level 6
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Galaxy S

image
2 hrs sot battery 40% discharge 
3 Comments
90Dev09
Active Level 4
Galaxy S
Which device?
See my SOT

My device Samsung S20Screenshot_20230221_134210_Device care.jpg
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HNITISHGEHLOT
Active Level 6
Galaxy S
S20 fe 5g
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cs-member11
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

You can maximize the battery backup by following a few points :

● Make sure that your phone is completely charged whenever you charge it. To get the best out of your battery.

● Make sure, Wifi is turned off when not in use.

● Turn off GPS when not in use.

● Turn ON the Power Saving option in settings.

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue:https://www.samsung.com/in/support/mobile-devices/ways-to-maximize-battery-backup-in-samsung-smartph...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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