Original topic:

Battery backup in S23FE

(Topic created on: 07-02-2025 10:12 AM)
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unpopularopinion
Active Level 3
Options
Galaxy S

image

See the battery backup of my S23FE, I'm hardly getting 3hrs of screen on time. Since last charge which I did last night, see the batter drain while screen off, even though the wifi, mobile data, Bluetooth, and location, all of them were switched off. I kindly request samsung to fix this as it is a serious issue. 


8 Comments
Galaxy S
Same problem in my Samsung F54
Pururathi
Active Level 7
Galaxy S
Same problem facing by me after UI 7 update

Developer kindly look into this problem
BiRdMaN
Expert Level 5
Galaxy S
It is a BUG send an error report along with log files to customer support through this members app and Samsung will fix it in the next update. To do that follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
If you find this helpful please Accept it as a solution Thank you 😊
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
MrVaddy18
Active Level 4
Galaxy S
Less than 1 Min on YouTube music and battery drain by 9.5% 😮
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation. Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

10. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

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Pururathi
Active Level 7
Galaxy S
Dear Samsung Developer
I don't understand
Why to perform all above stop mention
Also For factory reset

As Previously before update android 14 battery performance was 200%

Now after update Battery performance is only 50%

Why don't u admit that problem in Android 15
90%of people complaining about battery performance.
You All are seat with hand on your ear and close eyes.
Even in June update problem was net get solve.


Kindly send me process foe go for android 13 UI 6.1 back again.

Public ko to aadat hai wo to Bolte rahenge .Hum to nahi sunane wale.
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