Battery and phone hanging issues in S23 5G

[Hitesh1011]

Hey, is anyone else getting lag and freezes when using their phone outside with GPS and the camera on a lot?

My mobile device experienced operational difficulties and excessive battery drain during my recent trip to Mahakumbh.

I'm having trouble understanding why this January update is causing problems with my device.

Device abruptly changed wallpaper itself. I couldn't access Google maps for so long. Will this February update offer some relief for this problem?

[Vijay_NITR]

Handsum 😂

[RavenCrow]

Whenever I tried to open WhatsApp 😂

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support