Battery Replacement Query

[Abhix1105]

I have Replaced the battery for my smartphone adn after that i run again the device diagnostic and still it shows battery weak for mew battery.

I have reset my phone but still the diagnostic app shows battery issue despite of new original battery installed.

Is it normal or software glitch. Please Help

[Abhix1105]

Sure will do in a while and will inform you. Thanks for thr help

[Abhix1105]

I have done wipe cache partition but still it shows the same thing.

[PramodPant]

Then its another issue, you got reply from Admim to visit service centre you should visit there once

[Omsree11]

I think you got a defective battery ,and you should visit the same service centre and ask them to take action according to it

[Omsree11]

Firstly complain to samsung customer care regarding to this

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to visit the service centre where your product was previously serviced. They will provide you with all the information in a better way after inspecting the device physically.

Warm Regards,
Samsung Customer Support