Original topic:

Battery Issue

(Topic created on: 10-28-2024 08:24 AM)
191 Views
Sameer544
Active Level 6
Options
Galaxy S
Yesterday I went to Samsung Service Centre because my phone was saying the battery health is weak and after battery replacement is still saying me that the battery life is weak action required what should I do now... The phone is Galaxy S20 FE (Exynos)
13 Comments
Oldy4756
Active Level 10
Galaxy S
with that bill you must have get some guarantee if it's written that they will replace it then enjoy.

if your battery backup is not good as it should be then report them again as they said and ask for replacement again.

If you have given money then it's their duty to give you service, they aren't giving you anything for free.
0 Likes
Sameer544
Active Level 6
Galaxy S
How much battery backup I can get from my phone the battery is 4500mAh
0 Likes
Oldy4756
Active Level 10
Galaxy S
nobody can tell someone else battery usage as it depends on multiple factors like network strength, brightness level, speaker volume, quality of content like 720 or 4k , wifi or mobile data etc .

Compare your battery backup with when you were using your device with old battery like when it lasted and how many times you charge it you will get an idea.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you visit the service centre where your product was previously serviced. They will provide you with all the information in a better way after inspecting the device physically.

Warm Regards,
Samsung Customer Support

0 Likes