Original topic:

Battery Issue

(Topic created on: 10-13-2023 03:26 PM)
617 Views
mayurmadhwani
Active Level 5
Options
Galaxy S
I updated my S21 FE to September Security patch and the battery backup has become really poor.
Battery drops even on standby.
Really disappointed.
7 Comments
Galaxy S
Are you using Exynos varient
mayurmadhwani
Active Level 5
Galaxy S
Yes
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Galaxy S
What is happening with samsung my sd 888 varient is overheating and no update.its security patch is August.
seionlopez
Active Level 1
Galaxy S
Yes it is over heating
seionlopez
Active Level 1
Galaxy S
Yes
I had also the same problem
Galaxy S
Will they fix it
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps by a given link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

We have noted your valuable feedback, We are continuously working to make our products better and more efficient.

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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