Battery Issue

[AYush2313]

Anyone using S20 series and facing Battery Drain issue ?? 

[S24ULTRAandS20FE]

Yes

[帕里克]

I have wrote samsung about battery, ram and sound issues after update. Everyone who faced same problem, please write it to samsung instead of complaining here.

[AYush2313]

What type of sound issue ?

[帕里克]

Sound volume lower than before update. In speaker and in wired earphone both.

[AYush2313]

After which update can you share SOT OF YOUR PHONE

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support