Battery Drain & Heating Issue After May Update – S25 Ultra

[OyeeAbiee]

Just wanted to check if anyone else is facing this. Back in February and March, my S25 Ultra used to last a solid 7 to 8 hours on a single charge, even with regular use. But ever since the May patch update, the battery life has dropped drastically – I’m barely getting 4 hours now, and that’s without any heavy usage like gaming or video editing.

Along with this, I’ve noticed the phone heats up quite a bit even during normal tasks like browsing or using social media.

Is anyone else experiencing this? Any workarounds or fixes that helped you?

You can see system UI itself taking 10% of battery for less than a min 

[S_Kumar73]

Yes. May update spoiled S25 ultra battery life

[OyeeAbiee]

they had to push an update to fix this 🥲 ...Now it feels like I’m rocking a 2000mAh phone from 2014 just missing the removable battery and we’re golden

[Timothy2]

NICE POST https://r2.community.samsung.com/t5/Galaxy-S/Endless-Cycle/td-p/19516714?src=ShareByUserCM PLEASE GO TO LINK LIKE THE POST

[AmanRaghav]

Happening with my S25 also... same issue

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[shehz23]

Facing exact same issue in my S25 ultra

[cs_member10]

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

▶ Galaxy device Battery drainage issue: Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

3. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

4. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

6. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

▶ Galaxy device heating issue: 1.Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

7. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

8. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device: Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

[rage_knight]

Bonkers accept the fact that the may update is causing this issue, everywhere i see you guys are giving the same response

I'm paying 70k for a phone only to have battery drain issues after 3 months, what are your engineers even doing, this is such a major bug and on top of it not even acknowledging your mistake