BATTERY WAS DROPPED FAST

[soniji0215]

MERA S10 PLUS ABHI KEBAL 2 MONTH OLD HE OR MERE MOBILE KI BATTERY BAHUT JALDI KATAM HO JATI HE OR GAME KHELNE ME THO 1:30 SE 2 GHANTE ME HI KHATAM HO JATI HE MUJE KOI TARIKA BATAO KI BATTRY SAHI BACKUP DE SAKE

[Kinshuk05]

Kaunsi game khelte ho? Bina game khele battery kitni chalti hai?

[soniji0215]

pubg

[soniji0215]

bina game khele lagbag 4 se 5 ghante

[Kawsar4s]

need a device care

[Kinshuk05]

Yes. 4-5 hours bahut kam hai.. Service center pe dikhao..

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve battery drainage issue kindly follow the below given step:-

>> Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory

For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support