Original topic:

Automatically factory reset

(Topic created on: 05-12-2025 12:03 AM)
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SabariPadmaraju
Beginner Level 2
Options
Galaxy S
My Galaxy S20FE 5G automatically factory resetted without using pin or password. All of a sudden all data deleted to factory default and my memory card also partially deleted.
Lost all my valuable data
5 Comments
Galaxy S
This can happen due to this reason
1.Battery issue sometimes due to long term use battery gets wear and tear which requires a replacement so to stable your phone it automatically restart your phone and can also delete your data
2.Which I think is the motherboard issue
3.You phone may be hacked or got a hug due to third party or a file to check it use safe mode for sometime
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SabariPadmaraju
Beginner Level 2
Galaxy S
but it deleted part of my SD card data also
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and go to service center for check and resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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