Original topic:

Automatically display become green

(Topic created on: 10-26-2023 02:56 PM)
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sangoku
Active Level 1
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Galaxy S
 Display become green while double tapping of s10e 
4 Comments
Subhajeet_Das
Active Level 7
Galaxy S
I think there is a problem with the digitizer of the sceen. Visit your nearest service center ASAP
UserAdik
Expert Level 5
Galaxy S
Update karle
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Galaxy S
I think it is a software issue
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

1. Go to Settings>>Display>>Adjust the brightness.

2. You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

3. Update device software: Settings >> Software update >> Download and install.

4- You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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