Original topic:

Audio sound

(Topic created on: 12-08-2024 06:00 PM)
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zigzagzoo
Active Level 1
Options
Galaxy S
Does anyone else have the speaker issue on the s24 ultra because in my phone, the volume level is very less even at the highest level. The ringtones and alarms sound is quite less then what I thought. Any idea how to fix it?

1 Solution


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Solution
Wodehouse
Expert Level 5
Galaxy S
See the screen shot.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊1733661777516_1733661777507_0.jpg

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9 Comments
MADY15387
Active Level 7
Galaxy S
Use good lock app
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MADY15387
Active Level 7
Galaxy S
Sound assist will help you....if it is related to software...
Else check ur hardware in members app
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zigzagzoo
Active Level 1
Galaxy S
I have tried everything. Doesn't work . The sound is still less
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Solution
Wodehouse
Expert Level 5
Galaxy S
See the screen shot.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊1733661777516_1733661777507_0.jpg
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zigzagzoo
Active Level 1
Galaxy S
I reckon there is a slight improvement. Maybe will understand better in the long run.
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zigzagzoo
Active Level 1
Galaxy S
But the problem is, my friends have higher volume on their phone compared to mine without this setting.
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MADY15387
Active Level 7
Galaxy S
Sardiyon me bhi kam laga ri hai...
Customer care wale bula re hain aap ko fir
Aap ho ki yahan service dhoondh re ho😂😂😂
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zigzagzoo
Active Level 1
Galaxy S
Ab kya kar sakte.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Disconnect anything plugged into the headphone jack like, a selfie stick, headphones, Bluetooth, etc.
Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.

● Check device volume settings: Tap on Settings > Sound & vibration>Volume > Drag the volume adjustment bar left or right to increase or decrease the device volume.
To verify, play music and check the music sound. If the sound quality is good, then your speaker is working fine.

● Clear Sound Picker data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Sound Picker> Storage> Clear data of Sound Picker.

● Clear Sound Alive data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Sound Alive> Storage> Clear data.

● Clear Adapt sound data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Adapt Sound> Storage> Clear data.

● Reset app preferences: Settings> Apps> Three dots> Reset app preferences> Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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