Apps not updating/ Installing

[Divyahapani]

Apps are not updating/installing I tried

1. Clearing cache

2. Removing Google account 

3. Switching over the Wifi

4. Resetting the default apps

Please suggest some other steps as the problem is pertaining since very long time. Samsung is seriously bad at service . 

[Prashantbgh]

I have the same problem but after send the error report to Samsung they solve it and now I can install all updates, but sometimes still I am facing the same issue till now. Hope Samsung will take it seriously and can solve it in next update

[Divyahapani]

How do we report problem to samsung

[user963]

Remove battery optimization for play store

[Divyahapani]

Tried earlier forgot to mention

[user963]

Ok

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support