Original topic:

App without name/icon and toasting App Disabled when clicked.

(Topic created on: 09-22-2024 10:03 AM)
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Vicky_2004
Active Level 1
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Galaxy S

image
Selected the so called null apps
This is a screenshot showing some unnamed apps without icon that are selectable.

When hold on them it shows null instead of the app name and when i try to open them it toasts a message that "App Disabled".

Why is this ? And how to remove this ?

Is this any hacking stuff ? 

1 Comment
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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