Original topic:

App Notification for Whatsapp is getting automatically off

(Topic created on: 12-11-2022 12:38 PM)
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kazi
Active Level 5
Options
Galaxy S
Hi, Im facing issue with App Notification settings where my Whatsapp app settings is getting automatically off. Even if I turn it on manually it is getting off again. Anyone else facing the same issue?
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4 Comments
Decepticon
Active Level 8
Galaxy S
Same problem on my Galaxy F23 5G
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Babayaga575
Active Level 6
Galaxy S
Check if whatsapp is not in sleeping or deep sleeping mode
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kazi
Active Level 5
Galaxy S
No, it was not, I have cleaned the cache and updated the and restarted my phone, seems it is working for now, not sure it got fixed permanently or temporarily
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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