Arittra007
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3 weeks ago (Last edited 3 weeks ago ) in
Galaxy S
I am using s21 Ultra 5G. the display of my phone is replaced with a third party one. after the one ui 6.1 update, my device is stucked on the lock screen. My phone is not recognising any touch. Only S pen is working. from the internet sources I have found that the third party replaced screens have this issues.
have anyone found any fixed for this?
3 Comments
Umangmathur
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3 weeks ago in
Galaxy S
Nope I didn't faced this issue
Arittra007
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3 weeks ago in
Galaxy S
You phone's display is original one? Or replaced one?
cs_member10
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3 weeks ago in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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