Original topic:

Another issue following previous post

(Topic created on: 12-03-2023 05:44 PM)
167 Views
Ahmedsau09
Active Level 2
Options
Galaxy S
Below is another issue I faced right after my previous post. I tried to edit the notification panel to see if it resets it but it didn't, so I clicked the setting menu and then this happened. It did register my touch but... well what to say.

image


2 Comments
Acand
Active Level 7
Galaxy S
Just go and update all the Samsung apps from the Galaxy Store
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes