Samsung s24+ phone not connecting to android auto after updating of firmware in sony xav ax5000.USB cable changed and connected for 14 minutes only.earlier phone one plus was connecting fine
your Samsung S24+ phone isn't connecting to Android Auto after updating the firmware on your Sony XAV-AX5000, even after trying a new USB cable and only getting a connection for a short time, the problem likely lies with a compatibility issue between the updated car system and your phone, or a faulty cable despite replacing it; try restarting both your phone and car system, checking for available Android Auto updates on your phone, and contacting Sony support to see if there's a known issue with the latest firmware update on your car stereo. Key points to check: Cable quality: Even with a new cable, ensure it's a high-quality USB cable designed for data transfer, not just charging. USB port cleanliness: Clean the USB ports on both your phone and car to remove any debris that could interfere with the connection. Android Auto app update: Check if there's an available update for the Android Auto app on your phone. Car system settings: Double-check your car's settings to ensure Android Auto is enabled and set as the default connection method. Phone settings: Verify that your phone's developer options are set correctly, especially regarding USB debugging. Further troubleshooting steps: Restart devices: Restart both your phone and car infotainment system. Try a different USB port: If your car has multiple USB ports, try connecting your phone to a different one. Factory reset (last resort): If nothing else works, consider resetting your car's infotainment system to factory settings (consult your car manual for instructions).
As per your concern, we would request you kindly perform the following steps to resolve your issue.
Step 1: Check your vehicle. 1. Check your vehicle whether the vehicle or stereo is compatible with Android Auto. 2. Make sure that Android Auto is switched on in your vehicle's settings. 3. On some vehicles, Android Auto support was added in an update. 4. If your vehicle is listed as a supported model but Android Auto isn't working, try updating your infotainment system or visit your local dealer. Consult your vehicle manual or manufacturer if you need further assistance with it.
Step 2. Check your phone: - 1. If your phone is running Android 10, no need to download Android Auto separately. 2. If your phone is running Android 9 or lower, you need to download Android Auto from the Play Store. 3. Your phone connection must allow data transfers for Android Auto to function. 4. When your device is connected via a USB cable, swipe down from the top of the screen and tap the notification from the Android system. Select the option that allows for file transfer.
Step 3. Connect and start: - 1. The connection between Android Auto and the vehicle is possible using a Bluetooth or USB cable, and the connection method may differ depending on the vehicle and manufacturer. 2. Check if Android Auto is displayed on the display. 3. While most USB cables look similar, there can be huge differences in terms of their quality and charging speeds. 4. Android Auto requires a high-quality USB cable that is capable of supporting data transfers. If possible, use the original ca 5. Android Auto requires a high-quality USB cable that is capable of supporting data transfers. If possible, use the original cable that came with your device.
Checklist when unable to connect Android Auto: - 1. Android Auto recommends Android 6.0 or higher. 2. Check for updates related to Android Auto, and always keep the app up to date. 3. For the sake of safety, the initial connection is possible only when the vehicle is stopped. 4. The connection between Android Auto and the vehicle is possible using 5. The connection between Android Auto and the vehicle is possible using a Bluetooth or USB cable, and the connection method may differ depending on the vehicle and manufacturer. The exact connection method between the owned vehicle and Android Auto needs to be confirmed by the vehicle manufacturer.
4. Use Samsung's genuine USB cable (Depending on the vehicle, even a genuine cable may not be compatible) Additionally, it is recommended to use a short USB cable within 1m.
5. Check if you are connected to another vehicle. Step 1. Unplug your phone from the car. Step 2. Open the Android Auto app on your phone. Step 3. Select Menu > Settings > Connected cars. Step 4. Uncheck the box next to the Add new cars to Android Auto setting. Step 5. Try plugging your phone into the car again.
If your issue is not resolved after performing the steps, we would request you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
