Android AI core

[SumitS25Ultra]

hi !

Why am I getting this message lately?

Whenever i open messages app i get this 'Ai core keeps stopping ' message.

It's not frequent but i get it around 3-4 times a day which is kinda annoying.

[Wodehouse · Accepted solution]

The AI Core is a system service on Android devices that powers many AI-related features. If it keeps stopping, it can cause problems with apps that rely on it. Here are some troubleshooting steps you can try:
* Restart your device: This is often the simplest solution and can resolve temporary glitches.
* Check for updates: Make sure your device's operating system and all your apps are up to date. Updates often include bug fixes that can resolve these issues.
* Clear cache and data: Go to your device's settings, find the AI Core app, and clear its cache and data. This can sometimes resolve issues caused by corrupted data.
* Reinstall the app: If the issue persists, try uninstalling and reinstalling the app that's causing the problem. This can sometimes fix issues with corrupted installations.
* Check for conflicting apps: Some apps may conflict with the AI Core. Try to identify any recently installed apps that might be causing the issue and uninstall them.
* Factory reset: If all else fails, you may need to perform a factory reset on your device. This will erase all data on your device, so be sure to back up your important files before doing this.
* Contact support: If you've tried all of the above and the issue persists, you may need to contact your device's manufacturer or the app developer for support.
Here are some additional tips that may be helpful:
* Check for error messages: When the AI Core stops, you may see an error message. Take note of the message and search online for solutions.
* Check your device's logs: Your device keeps logs of system events. These logs may contain information about why the AI Core is stopping. You can access these logs through the Developer Options in your device's settings.
* Check for hardware issues: In some cases, the issue may be caused by a hardware problem. If you suspect this is the case, you may need to take your device to a repair shop.
If you're still having trouble, please provide more information about the issue, such as:
* What device are you using?
* What apps are affected?
* When did the issue start?
* Have you made any recent changes to your device?
This information will help me provide more specific troubleshooting steps.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[SumitS25Ultra]

Thank you for the response.
🙏
I'm using S25 ultra
The error only shows on google messages app

The issue started since (Sunday 9th of feb)

I have just cleared the cache and data of AI Core and messages app as well.

Lets see if the issue gets resolved or not.

[cs_member10 · Accepted solution]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● The clear cache memory of a particular application: Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support