- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-09-2020 01:31 PM in
Galaxy S![](/skins/images/23E3E9613AA909AA8D3EF7CCEBCFD162/responsive_peak/images/icon_anonymous_message.png)
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-09-2020 01:42 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-09-2020 01:51 PM in
Galaxy S![](/skins/images/23E3E9613AA909AA8D3EF7CCEBCFD162/responsive_peak/images/icon_anonymous_message.png)
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-09-2020 01:58 PM in
Galaxy S![Moderator Moderator](/i/rank_icons/moderator.gif)
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
04-23-2020 01:52 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
By following the bellow mentioned steps your isuue will be resolved:
1. You can manage various files stored in the device or in other locations, such as cloud storage services.
Launch my files app > View files that are stored in each storage > To check for unnecessary data and free up the device’s storage, tap > Storage analysis > search for files
2. Clear app cache through Device care:-
Navigate to apps screen and tap on Settings > Device care > Storage > Tap on clean now.
Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap delete or uninstall.
3. Clear cache memory of a particular application:-
Navigate to apps screen and tap on Settings > Apps > pick the app that you like to clear off the cache memory.(example 'Samsung Internet') > Storage > Clear Cache
For further assistance, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
![](/skins/images/23E3E9613AA909AA8D3EF7CCEBCFD162/responsive_peak/images/icon_anonymous_message.png)