No one seems to be talking about the Amazon app lag issue on Samsung devices, which has been persistent for years.
Steps to reproduce the issue:
1. Open the Amazon app.
2. Visit any product page with a high number of reviews, photos, and videos.
3. Open image and try swipe through with images section — you’ll immediately notice severe lag and jitters.
I’ve tested this same scenario on midrange Android phones, including 3–4 year old models, and they perform better. There are no lags on those devices.
I really doubt about raw power of Samsung devices now.
However, on my Samsung Galaxy S24 Ultra, which is supposed to be a flagship, this lag is clearly visible — even after the latest updates and with all animations and settings optimized.
This is genuinely frustrating, and it reflects a lack of app optimization or software-level tuning by Samsung. I’ve submitted multiple feedbacks, but Samsung has not addressed this issue.
As per your query, we want to inform you that you have already shared the feedback regarding your device issue with our dedicated team. Still, as your issue has not been resolved yet, So, we would request you to please share log files through the Samsung member application. Our team will analyze your device issue and share the same with the higher technical department.
Path: Samsung Members Application (Open samsung member application > Tap on support > Tap on send feedback >Choose composer option > Select error > Select the appropriate category > Type your query )
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
