Original topic:

After update problem

(Topic created on: 09-03-2022 06:32 PM)
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sunnyritu
Beginner Level 2
Options
Galaxy S
After update to latest version the phone is overheating screen frozen and auto restart problem lots of lag kindly please release the compatible version to fix these bug 
5 Comments
JithinAjith
Expert Level 3
Galaxy S
1. Settings 》Apps 》tap 3 dots 》Reset app preferences

2. Settings 》Device Care 》Battery 》Background usage limits 》
* Deep sleeping apps 》select all apps
* Sleeping apps 》select all apps

3. Settings 》Apps 》
Android system Web view 》Tap on 3 dots 》uninstall update
Android system intelligence 》Tap on 3 dots 》uninstall update
Chrome 》Tap on 3 dots 》uninstall update

4. Playstore 》Storge 》Clear data

5. Update all apps
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Spatidar
Active Level 3
Galaxy S
Reset your device

Note : Before reset you take backup your device data.
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sunnyritu
Beginner Level 2
Galaxy S
After reset same issue
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Spatidar
Active Level 3
Galaxy S
Are you do factory data reset?
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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