Original topic:

After Software update network issues

(Topic created on: 03-17-2026 09:56 PM)
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maddy156
Beginner Level 2
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Galaxy S
I am having network issues after recent February Patch 2026 update in my s24 ultra .It happened twice . My friend with s24 experiencing the same...
What to do??
Will they fix in next update??
4 Comments
khuldip
Beginner Level 2
Galaxy S
Hello
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maddy156
Beginner Level 2
Galaxy S
Hi
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly check the device in different locations/network coverage areas.

● Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

● Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

● Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

● Kindly try to contact the service provider once.

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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Asik16
Active Level 4
Galaxy S
In next update they will destroy your phone. Do not update
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