After Playing 1 Match of BGMI (PUBG) Mobile Switch the Network 5g To 4g

[Yash102151]

Please give me solution...

I take Samsung S24 5g for Gaming Purpose but still im not satisfied...

Give us solution #samsung 

[Yash102151]

Now network showing 5g but when i play one match of bgmi its turn to 4g

[Arit1011]

Can you install the app,and following my steps,?

[Yash102151]

Ok no problem tell me what to do

[blitswing]

Yess it automatically shift from 5g to 4g due to which i face ping issues while in match also after one ui 7 my s23 heats alot while gaming which was not in one ui 6.1

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that when connected to a 5G network, they handle higher data speeds efficiently. However, during resource-heavy activities like gaming, if the device heats up, it automatically switches to 4G to reduce overheating and maintain performance. Kindly visit this mentioned link to resolve your issue by using the below-given link.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support