Adaptive lighting issue

[Prathy]

Hi friends . anyone facing issues with Adaptive brightness on S20+‽ ive been facing this after some recent update. The screen lights up too bright even in low lights

[MohammedSijah]

Hello,
Plz check after performing a forced restart. (Press and hold the power button and volume down button together for 10-15 seconds till phone restarts and shows the Samsung logo.)

[Prathy]

no luck

[فديو]

فديو

[MohammedSijah]

You can also try resetting your adaptive brightness.
Goto Settings > Apps > Search "Health" to see "Device Health Services" App" > Storage > Clear Cache > Manage Storage > "Clear all data".
This will Clear all the data stored for the brightness adjustment and battery statistics.
Now turn OFF adaptive brightness and then perform the forced restart again.
Inform us your results. Goodluck.

PS: Before restart, Please make sure your device software is upto date and also, all the apps from both stores.

[Samsung_specialist]

Thanks for sharing this detailed answer!

[Samsung_specialist]

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/