Original topic:

Adaptive clock not working on One UI 8

(Topic created on: a week ago)
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Sankha12
Active Level 2
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Galaxy S
Was super excited to received the One UI 8 update today for my S23 ultra (12/512), tried to set the new adaptive clock on the home screen but unfortunately it seems to be not working, even after setting it up, with a specific wallpaper from the gallery, once I return back to the lockscreen the clock seems to be a just a normal clock and not an adaptive one. Any help would be much appreciated 
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5 Comments
prince2198
Active Level 7
Galaxy S
Works.1759765567314.jpg
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Sankha12
Active Level 2
Galaxy S
Not every time
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Galaxy S
Use picture/wallpaper from your gallery which has definite foreground and background separation. It will work. It is not working on inbuilt wallpapers or downloaded from samsung store. Do share with us once it works 🤝1759766163309.jpg
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Sankha12
Active Level 2
Galaxy S
Tried with few different wallpapers and alignments, seems it's working after clearing the cache partition. 1759766529684.jpg1759766529736.jpg
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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