APPS NOT UPDATING AND DOWNLOADING

[Pavan07]

Pat one week apps not updaing and downloading tried with all Tech support issue not resolved shows error kindly check ad fix the issue 

[indiantrueindian]

Can you please restart your device once then try again

If not working will say other steps that you may follow

[Pavan07]

I have tried restarting the device but still facing the same error and the facing issue for all the apps

[Pavan07]

Still facing the same issue

[Mr-RKS]

I also experienced the same issue, but fortunately, it resolved itself after some time.

[Silvershine]

Bro same. It's not resolved still. Been a week now

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issues.

● Settings> apps > playstore > storage > clear cache.

● Setting >Network preference > auto update apps > Turn on Don't auto update apps.

● Kindly try to update/ install the app by following the given steps.
1) Open the Google Play Store app Google Play.
2) At the top right, tap the profile icon.
3) Tap Settings and then About and then Play Store version.
4) You’ll get a message that tells you if the Play Store is up to date. Tap Got it.
If an update is available, it will automatically download and install in a few minutes.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support