AKG earphone problem

[kkanth]

I bought my mobile on July 2017. On that time of unboxing I notice that my Akg earphone got tangle in 4 place. I asked about this to sales executive they told that this is normal. But now I facing to many problems and asked about this problem in samsung service too they didn't even responding I never expect this from samsung 


I attached img of my akg 
Any one got akg like this. 

[sen001]

It's not normal. it is damaged. Get it replaced. May be it's a very old stock.

[Gokul17]

Hey have u lost your mind....it's defected piece....u shouldn't have bought this

[rajtamil1988]

already one year finished that akg warranty only for 6 months..throw that away and buy new one

[Abhijeetsanyal]

How much does it cost?

[kkanth]

I don't know it's came with my mobile

[kkanth]

this is the reply from samsung

[kkanth]

no use

[navneet0693]

This is very common issue with AKG earphones of Samsung, i have also faced this issue with three such ear phones.

[kkanth]

this is the reply from support team