Original topic:

A very annoying camera bug on s24 ultra

(Topic created on: 04-12-2024 08:58 PM)
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captain09
Active Level 1
Options
Galaxy S
Camera switch for focus at different length creates a shaky transition that spoils the video recorded. Same observed in photo mode while shifting focus. You can see those shift on below videos.

4 Comments
Gundra
Active Level 9
Galaxy S
Turn off camera switching option
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captain09
Active Level 1
Galaxy S
Then what's the use of that feature. If it's not for use. They should make it seamless.
himz12
Active Level 6
Galaxy S
Yes agreed they will give a feature than will ask user not to use it... like for battery they will ask to turn off every feature to increase battery life rather than better optimizing their h/w and software
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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