5G problem

[zaidu313]

Hey

I have purchased an S23 Ultra korean version. My problem is I can't use 5G in this handset though my network mode is set on 5G but I can't access. Please if anyone know about this issue tell me the solutionHey

I have purchased an S23 Ultra korean version. My problem is I can't use 5G in this handset though my network mode is set on 5G but I can't access. Please if anyone know about this issue tell me the solution. My sim is Jio.

[AllenCherian]

Hello, U can try these options

1) Settings > connections > mobile networks > check- network mode JIO is set to 5G/LTE/3G/2G(auto connect)

2) try with some other 5G enabled sim.

3) Insert the sim in sim slot 1 and try again(if the 5G enabled sim was in sim slot 2).
P.S.
(Both sim slots are 5G enabled), So it's just firing an arrow in dark... it might work or will remain the same.

If still the problem persists then it's better to get an expert advice from samsung care nearest to you.

Thank you, hope you have a good day.

[aapy]

I think you should reset your data

[SREEkS013]

It will not work. As part of jio 5g co.plimentary offer 5g is available only on indian handsets. Once this introductory period and offers are over it may change. But it was launched with available lnly to indian registered hamdsets. You may have to flash mobile indian software to get it to work now

[zaidu313]

From where I can get indian firmware software.

[jeeva_]

I think you may use Korean sim cards for first use

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that 5G is not supported in overseas Samsung models in India.

Warm Regards,
Samsung Customer Support

[sangu80]

In India...Korean phones 5g band doesn't support few providers. In my s 24 ultra Korean phone ...i get airtel 5g but no Jio5g