5G not working on one ui 6.0

[nashvara]

I am using S21 FE 5G ( SD 888) . After one ui update, i am not able to use 5g ( carrier : jio, India). Pls help me if any fix is available, also let me know if anybody facing the same issue

[mohitdalal1313]

Yes Bro I Am Using S23 Fe Using After one ui 6 update Not Able use 5g only 4g 😭😭😭😭

[nashvara]

After Dec update, my issue got resolved. Check with your network operators. Mine was Jio and when contacted them they resolved the issue and now 5g is working

[Rajat_29]

Pehle to update nhi aya update nhi aaya. Ab aagya to ku aaya

[mohitdalal1313]

Bhai pata na kya ho raha hai 5g nahi chal raha hai

[nashvara]

After Dec update, my issue got resolved. Check with your network operators. Mine was Jio and when contacted them they resolved the issue and now 5g is working

[Kunal2]

Try to clear cache partition from recovery mode

[juniorvishvas]

reset network setting only

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

Kindly follow the easy troubleshooting steps which might help to solve the issue.

Check device network in open area
Advice customer to check his/her device in a different location/network coverage area.

Check device network mode settings
Please follow the below steps.
Note: Steps and Images may vary according to OS.
Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.
Note: We recommend to set device network mode as 5G/LTE/3G/2G (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".
Please follow the below steps.
Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as automatically.
Step6: Tap on OK.
Step7: Registered on network.

Check SIM cards
Kindly do check same SIM card in another phone or another SIM card in same phone to verify the issue.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[AS_Hindonia]

Same before one ui 6 update Jio 5g working fine vut after one ui 6 update jio 5g not working while airtel 5g working well. Kindly fix this problem in one ui 6.1 update in galaxy f14 5g.