23 ultra after one ui 7 update issue

[gipsysd]

Will the application restore correctly? If minimized, and the minimize button is prominent, it should behave like a background process; clicking the application icon multiple times should open it, but if minimized and another application is opened, the primary application should remain open. Additionally, why is screen recording occurring? Could assistance be provided, even after a system restart, if the issue persists?

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third-party applications.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third-party accessories.

● Kindly disable Power saving mode( if enable).

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

[gipsysd]

The application installation failure resulted in a one-month project delay. Multiple applications (YouTube, Instagram, and WhatsApp) exhibit anomalous cloned behavior, even when minimized, despite minimal battery consumption. System event logs flag these applications as potential threats. No system updates are currently available, and a memory check revealed no anomalies. What further diagnostic steps are recommended?

I am unwilling to perform a mobile device backup and restore due to the presence of numerous critical accounts (approximately 100-115). A factory reset would result in irreversible data loss. What alternative remediation strategies are available?