‼️S23 Camera Lag/Stutter - Zoom & Lens Switching Issues‼️

[Hem4nth]

Hey everyone,

I've been experiencing some noticeable camera lag and stuttering on my Samsung S23, and I wanted to see if anyone else is facing similar issues.

Specifically, I'm noticing a significant delay and choppiness when:

 * Changing zoom levels using the pre-set zoom options (e.g., 0.6x, 1x, 3x, 10x).

 * Switching between the rear and front cameras, and vice versa.

The camera app seems to momentarily freeze or stutter during these transitions, which really disrupts the photo/video taking experience. I've tried clearing the camera app's cache and data, and ensuring my phone's software is up to date, but the problem persists.

Is anyone else with an S23 (or S23 Ultra, S23+, etc.) encountering this? Please let me know in the comments if you are, so we can understand the extent of this issue.

@Samsung Support, this is quite frustrating for a flagship device. Could you please look into this and provide a fix as soon as possible? A smooth camera experience is crucial!

[SUBU99]

Do the same thing in the camera settings app.
Turn off the shot suggestion.
It will be fixed.
Hope it will help

[Msngalaxy]

Same issue

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

[Luck-è]

https://r2.community.samsung.com/t5/Galaxy-S/S23ultra-Camera-lense-switch-lag-️/td-p/20000989?src=ShareByUserCM