Original topic:

‼️Everyone Please read this‼️

(Topic created on: 3 weeks ago)
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KiranKing
Active Level 6
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Galaxy S
Dear Samsung, 

We are hearing a lot of green line issues in Samsung mobiles. I personally have seen 2 flagship mobiles(S20 Ultra and S21 Ultra) which my family itself are using and having the same problem. I am using S24 Ultra and my sister in law is using Flip 6 (bought 3 months ago). 
I have strongly believed in Samsung and have bacame one of the family members and to my bad luck I am seeing all these issues now. 
May be since my mobile S24 ultra and Z Flip 6 are newer one's, we might not faced it still. But one day we also might be caught to it once they get older. 

I used to not only buy mobiles for my family but also suggested so many people to buy Samsung. Now I am really thinking bad about it like why I wasted their money as like we wasted our's. When complained the same in members app, it is giving an essay, where I have done all the things what the samsung team replied. 
Finally when I contacted Samsung Service, they simply said, for both of them you need to change the displays where S20 Ultra costs around 23,000/- and S21 Ultra costs 26,000/- including GST. 
Firstly, I would like to ask why the green line issue is displaying. And all these happened after software update only. 

Previously we heard rumours on Apple that, to buy new mobiles, Apple is downgrading the battery life in the previous models. I think that rumour is made real in Samsung or else why these are happening now a days where there were no such kind of issues earlier. So we are gifted with these issue for spending around 1,20,000/- money on each mobile. 
These are my overall spendings on Samsung mobiles 
1. S4 mini 
2. S6 Edge 
3. S7 Edge 
4. S10 
5. S20 Ultra 
6. S21 Ultra 
7. S24 Ultra 
8. ZFlip 6 
and also some middle range mobiles,
1. M31s 
2. M11 
3. M21 
around 5,80,000/- spent on Samsung and this is the way you treat us. 

Most of them are bought on my mobile number only, you can check dear Samsung. 
Really very poor from you Samsung. Hope this is reason why I wanted to shif for another brand (planning for iPhone 17 Pro Max) and would not suggest Samsung to anyone anymore. 
Again for this message also I will receive an essay to perform some actions and finally ask me to reach Samsung service center.
🙏🏻🙏🏻🙏🏻🙏🏻
14 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We have highlighted your concern to the dedicated team for further discussion on the case. They will contact you as soon as possible. You are our valued customer, and we appreciate your patience in this regard. We assure to provide you with the resolution as per the Samsung guidelines.

Warm Regards,
Samsung Customer Support

spa2025
Active Level 6
Galaxy S
Don't buy Samsung mobile
spa2025
Active Level 6
Galaxy S
Waste of money
spa2025
Active Level 6
Galaxy S
Don't go for Samsung another brand is the best option
MayurRajj
Active Level 3
Galaxy S
I am also samsung s24 ultra user and am seriously worried about green line issues..

I am not update any software or security update until i read there user experience feedback on member app and YouTube video..

I am update my device after one month of receiving that.. 👏 👏 👏 👏 👏