dipankarboruah
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01-09-2018 07:13 PM in
Galaxy On
touch screen does not work properly after upgrade to noguat unable to install offline apk apps can't touch the install button and many things does respond to my touches and device hangs while using apps like Instagram.
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usergalaxyA50
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01-09-2018 11:37 PM (Last edited 03-13-2019 08:35 PM ) in
Galaxy On
very slow charging of the phone after update
admin_
Expert Level 5
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01-11-2018 03:01 PM in
Galaxy On
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
2) Run your device in Safe Mode to check the issue.
3) Keep updating the device if any available.
4) Take full data back up and reset the device.
Be sure to hit ♡ when you find an answer that works for you.
1) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
2) Run your device in Safe Mode to check the issue.
3) Keep updating the device if any available.
4) Take full data back up and reset the device.
Be sure to hit ♡ when you find an answer that works for you.