srihari007
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10-07-2018 08:27 AM in
Galaxy On
after on nxt update i am having problems with my animation smoothness this is first felt with notification panel, it stutters while dragging down for first time.
Same goes for playstore app selection transition.....
It started happening after the oreo updation
Kindly provide a patch to correct the issue....
Same goes for playstore app selection transition.....
It started happening after the oreo updation
Kindly provide a patch to correct the issue....
3 Comments

Shiv9564
Expert Level 5
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10-07-2018 11:35 AM in
Galaxy On
No patch needs try factory data reset.
srihari007
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10-07-2018 11:45 AM in
Galaxy On
would that work
admin_
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10-11-2018 02:04 PM in
Galaxy On
Thanks for being a part of Samsung community. We would like to suggest you kindly follow the below mention steps to overcome the Issue:
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system app >> System UI >> Storage >> Clear data.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system app >> System UI >> Storage >> Clear data.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
