Original topic:

issue related update

(Topic created on: 09-20-2017 08:21 AM)
232 Views
rjrahul
Beginner Level 2
Options
Galaxy On
very slow charngin and very fast draining of on nxt battery after noughat update....plz solve issue quickly...
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6 Comments
tashu
Active Level 1
Galaxy On
same here on j7 prime as well...after nougat...now it takes almost 4...5 hours to charge 100% and battery backup has also degraded
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preeti1
Active Level 4
Galaxy On
try factory data reset
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Avinash066
Beginner Level 2
Galaxy On
I had tried factory reset then also i m facing problem
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preeti1
Active Level 4
Galaxy On
@Avinash066 try charging your phone with some other charger.... maybe its your charger problem.
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admin_
Expert Level 5
Galaxy On
"Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing.
Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let the community know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken. "

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dsr
Beginner Level 2
Galaxy On
i can't update any application from play store
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