Why Samsung not listen customers issues and problem in On Nxt model like fast drained battery and many times screen unlock screen brightness is full and others update related issues.. truth is Samsung not provide security and services to his customer after sale.... i think Samsung " Aisa hi raha to Samsung apni value kho dega" Truth.....
We really apologize for the issue you are facing in the device. We would recommend you to follow some troubleshooting steps in order to further isolate what you may be experiencing in your device. Find the troubleshooting steps on the provided link http://www.samsung.com/in/support/skp/faq/1101689. Check your device is safe mode and if still issue persists, we recommend to take backup of the device, remove account and factory reset the device. Please let us know what steps you have taken and if you have noticed any changes or improvements as this will help the Community to provide you further troubleshooting steps without repeating any procedure which you may have already followed. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
