JayachandraO
Beginner Level 2
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10-28-2017 06:14 PM (Last edited 03-14-2019 05:40 PM ) in
Galaxy On
Samsung Galaxy On Max, Charging Happening Normally.
But when Power Saving mode is ON to Max it doesn't charge.
Replication of issue.
Change Settings -> Device Maintenance -> Battery -> Max
Then start charging the phone, even for whole day it will not charge 100%.
Change Power Saving to normal charges in less than 2.5hours
Seems charging software issue..
But when Power Saving mode is ON to Max it doesn't charge.
Replication of issue.
Change Settings -> Device Maintenance -> Battery -> Max
Then start charging the phone, even for whole day it will not charge 100%.
Change Power Saving to normal charges in less than 2.5hours
Seems charging software issue..
2 Comments
admin_
Expert Level 5
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10-29-2017 06:04 PM in
Galaxy On
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
JayachandraO
Beginner Level 2
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10-31-2017 08:36 PM in
Galaxy On
Thank you, sent the same information in feedback