Original topic:

How to get Invoice of My mobile phone

(Topic created on: 09-18-2020 10:38 PM)
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Members_ykAzVdo
Beginner Level 2
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Galaxy On

I don't have any invoice with me... I purchased the mobile phone from Samsung official website..The courier contains invoice number (without IMEI NO.) .. I have box of phone which have IMEI NUMBER..

SO basically I have both Invoice Number and IMEI number... But the service center asking me for an invoice containing IMEI number in it.. Email support told me to download it from Samsung login .. but they don't have any options of download or print invoice..  kindly help me..

44 Comments
arunnechlani
Expert Level 1
Galaxy On
Login to Samsung e-store account, goto my orders and download from there
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Members_ykAzVdo
Beginner Level 2
Galaxy On

No sir. There is no option of downloading it from Samsung e-store , my orders... But fortunately I got the original invoice copy after some minutes of posting this(which I was looking for last four days) .. Thank you 

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arunnechlani
Expert Level 1
Galaxy On
OK perfect
0 Likes
TimonN
Expert Level 4
Galaxy On
There is option to track order, I was able to download invoice from there
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MrBey
Beginner Level 2
Galaxy On

 How did you get the original receipt with the imei number? I need it too . You didn’t tell us how

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arunnechlani
Expert Level 1
Galaxy On
Its there in my orders section, if you are unable to see call customer care to provide you the same
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LaurenceTitus
Beginner Level 2
Galaxy On
The download invoice option doesn't work. If you know any other way of getting the invoice please share. And oh, I did call customer support. They haven't given me the invoice yet. It's been 4 days. I think they misplaced my invoice and some guy is searching it in the archives.
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Samsung_Support3
Moderator
Moderator
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Galaxy On

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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manavsodha
Active Level 1
Galaxy On
How to get Invoice copy using my emi no. Because i have done the transaction of 18500 for A22 Galaxy Mobail through Hdfc credit card but still not received cashback of Rs. 1500 in account.

Plz help me for the same
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