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05-24-2018 12:21 PM in
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05-24-2018 12:22 PM (Last edited 03-13-2019 08:21 PM ) in
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05-25-2018 07:13 PM in
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05-31-2018 09:17 AM in
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05-26-2018 01:20 PM in
Galaxy On- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.
- If still issue persists, the relevant department will serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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05-28-2018 06:49 PM in
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06-28-2018 12:16 AM in
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06-28-2018 12:17 AM (Last edited 03-13-2019 08:21 PM ) in
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08-02-2018 01:08 PM in
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08-03-2018 12:53 PM in
Galaxy On