D2000
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04-16-2018 08:45 PM (Last edited 03-14-2019 06:54 PM ) in
Galaxy On
Charging Problem , look at the time remaining for charging and variation in the charging slope in battery usage graph. not charging properly


6 Comments
ParasVerma
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04-16-2018 11:03 PM in
Galaxy On
In the 'Battery Usage' chart, observe the Screen usage (its massive, isn't it?). I recommend you to decrease the brightness level of your smartphone.
As you can see, the Screen consumes 66% of your total battery.
I hope this works for you!
As you can see, the Screen consumes 66% of your total battery.
I hope this works for you!
D2000
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04-16-2018 11:50 PM in
Galaxy On
yes surely I will do that and it will increase my battery life.. but the problem that I am facing is that my phone battery is charging very slow.. as u can see the estimated time for full charge it is very long.. battery life has not been a problem , but thanks for advising. it will increase battery life.
D2000
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04-16-2018 11:53 PM in
Galaxy On
and while the phone is on charging .. notice the slope in graph its not constant.. its very irregular
admin_
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04-17-2018 10:33 AM in
Galaxy On
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
amalxr64
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04-17-2018 12:04 PM in
Galaxy On
If the battery is warm 35 degree C and above let it cool down then clear cache and then let it charge it will be fine
D2000
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04-17-2018 02:05 PM in
Galaxy On
my battery temp is always below 30° .. but i will use this method when it gets above 35° thanku