Original topic:

Charging Problem

(Topic created on: 04-16-2018 11:03 PM)
407 Views
D2000
Active Level 4
Options
Galaxy On
Charging Problem , look at the time remaining for charging and variation in the charging slope in battery usage graph. not charging properly93ff133c-aa56-49ea-9b8b-fe362cb921c0.jpg
f2306868-83c2-42f3-a78f-72c54b086c3c.jpg
3098b5fc-e17a-4ff7-9aa4-aaa582569b42.jpg
0 Likes
6 Comments
ParasVerma
Active Level 3
Galaxy On
In the 'Battery Usage' chart, observe the Screen usage (its massive, isn't it?). I recommend you to decrease the brightness level of your smartphone.

As you can see, the Screen consumes 66% of your total battery.

I hope this works for you!
D2000
Active Level 4
Galaxy On
yes surely I will do that and it will increase my battery life.. but the problem that I am facing is that my phone battery is charging very slow.. as u can see the estimated time for full charge it is very long.. battery life has not been a problem , but thanks for advising. it will increase battery life.
0 Likes
D2000
Active Level 4
Galaxy On
and while the phone is on charging .. notice the slope in graph its not constant.. its very irregular
0 Likes
admin_
Expert Level 5
Galaxy On
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
0 Likes
amalxr64
Active Level 1
Galaxy On
If the battery is warm 35 degree C and above let it cool down then clear cache and then let it charge it will be fine
D2000
Active Level 4
Galaxy On
my battery temp is always below 30° .. but i will use this method when it gets above 35° thanku
0 Likes