Resolved! Solved

Original topic:

yellow screen error

(Topic created on: 08-31-2020 11:22 PM)
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daisy27
Active Level 1
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Galaxy Note
Hi 
I am using note 9 from past 2 years and recently I have encountered yellow screen issue twice. Phone screen shows discoloration suddenly. First time I got it sorted by restarting the device. But it again happened today and am unable to resolve the issue after restarting it. I have turned off auto brightness option and adjusted the brightness to full so that i can use the phone. But the actual problem is still there and full brightness is causing battery drainage and of course its hurting eyes also.
If anyone can please help me out with this. I searched Google and found that many users are facing similar problem.
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Resolved!
21 Comments
Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We request you to kindly visit the service center for physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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daisy27
Active Level 1
Galaxy Note
done and quite happy with response.
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