Original topic:

worst finger print and face recognition software in note 10 plus

(Topic created on: 02-01-2021 04:43 PM)
336 Views
KishanAdlakha
Beginner Level 2
Options
Galaxy Note
I am using Samsung Note 10 plus since last 1 year before this I was using Oneplus 7T.
It is the worst biometric unlock fearure phone. 
To unlock the phone via finger print I have to press so hard that I feel irritated. It works only 2 out 5 times when I try to scan.
and its face recognition camera software is also pathetic. It works only 5 out 10 times.
Oneplus biometric is so much Fluent that it works in milliseconds.
If it would not have costlier I have sold it and would have switched to Oneplus again.

I thought that samsung will fix it with software update but it never got fixed instead unnecessary fetures roled out in mobile.

#FeelingCheated #FrustratedFromSamsung
4 Comments
anmol21
Active Level 6
Galaxy Note
true
0 Likes
JijoMathew
Active Level 5
Galaxy Note
Used both oneplus 7 pro and I have S10+
oneplus got optical scanners which used 2D mapping of fingers so they're fast but less secure.

Samsung uses ultrasonic scanners in their flagships and optical scanners in budget friendly devices.
Ultrasonic scanners are 3D scanners which is slow and more secure.

If you use tempered glass then you will face difficulties in using ultrasonic scanners and you need to add fingerprints each time after installing or removing screen protection.

I don't use tempered glass on my device and the scanners are fast ,don't requires hard press.

You need to add fingerprints in similar fashion you're using your device.

Without screen protectors I can't see much difference in speed between these two types.
But with screen protectors ultrasonic scanners lags behind optical ones.
0 Likes
KishanAdlakha
Beginner Level 2
Galaxy Note
screen protection is also necessary, so I can't compromise with it😀

but as far as I used Oneplus it was secure and faster.
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* To improve recognition performance, re-register your fingerprints.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes