Original topic:

why samsung? why this annoying spamming?

(Topic created on: 11-23-2020 11:53 PM)
126 Views
lalit21
Active Level 8
Options
Galaxy Note
Everwhere in samsung i see new note 20 ultra plagued with advertisements.. seriously samsung.. mend your ways of customer satisfaction. Who the frick needs advertisements plastered over a simple weather app.. this is seriously forcing me to shift to apple..if you do not solve this issue

image



UPDATE 24TH NOV
..even after complete reset of handset..see what happened..without even adding any account.. its a well knows issue and here are links so that you can see 



 A REAL SHAME HOW CAN COMPANY DO THIS.. 


image


image


image

Since samsung could not do anything except unwanted response.. i could manage to get rid of ads..here is what you have to do..chandging DNS solved the **bleep**.. thanks samsung for no help whatsoever


image


image


12 Comments
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

0 Likes
lalit21
Active Level 8
Galaxy Note
i have sent it..even after complete reset of handset..see what happened..without even adding any account..
its a well knows issue and here are links so that you can see

https://www.androidpolice.com/2020/06/11/samsung-users-are-fed-up-with-obnoxious-and-unwanted-ads-in...

https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Weather-Ads/td-p/1391731

A REAL SHAME HOW CAN COMPANY DO THIS..

Screenshot_20201123-202653_Settings.jpg

Screenshot_20201123-202639_Weather.jpg

Screenshot_20201123-202633_Weather.jpg

0 Likes
lalit21
Active Level 8
Galaxy Note
the reply i got shows how narrow knowledge does service executives have..

20201124_043901_5518.jpg

0 Likes