update software

[VRama]

Guys any battling with smart view after the upgrade software 

[sapmarvins]

None from my side .

[Maps_sam07 · Accepted solution]

Hi  VRama 

Please try the following troubleshooting: 

2. Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Smart View >> Storage>> Clear Cache.

3. Then please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

[FelixGodlo]

hi there, I tried to follow these steps, however, I can't even find the "smart view " app as on option to be able to do this.

[Maps_sam07]

Hi, FelixGodlo please advise as to which model of phone are you using?

[FelixGodlo]

Hi there, Note 10

[FelixGodlo]

hi there, any response or resolution on the previous text?

[FelixGodlo]

@maps_sam07 hi there, any response or resolution on the previous text?